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Administrative Assistant - Crime Victim Compensation - DA

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Posted : Friday, November 03, 2023 03:13 PM

Description JOB SUMMARY: Acts as an advocate for victims by performing a variety of investigative and specialized clerical functions to assist with the determination of eligibility and processing of victim compensation applications and claims.
Essential Duties ESSENTIAL JOB FUNCTIONS: (The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required.
Mesa County reserves the right to modify or change the duties or essential functions of this job at any time.
All responsibilities may not be performed by all incumbents.
) Open, review, and screen victim compensation applications for completeness; contact victims to obtain additional information when needed; types and composes correspondence and forms.
Obtains police reports, to supplement victim compensation applications.
Review a variety of victim compensation claims, pursuant to Board policy and state statue, and using some independence of judgement, maintains a caseload; reviews and analyzes bills submitted on Crime Victim Compensation claims, determines amounts to be paid using specific guidelines set by Board policy and state statute; generates and posts payment requests as appropriate.
Assist eligible victims in applying for and accessing financial benefits, including but not limited to, medical assistance, funeral assistance, counseling, lost wages, loss of support, and replacement of residential doors, locks and windows.
Contacts service providers to verify bills are for services related to the crime; verifies balances, and client responsibility.
Calculates the amounts still owed by the victim and eligible for payment by the Crime Victim Compensation program.
Inputs data and payment information into a specialized Crime Victim Compensation database.
Scans and assigns documentation into the Crime Victim Compensation database.
Maintains files and claims involving on-going compensation maintains records and fund disbursement on individual claims and closes files upon case completion.
Assists Crime Victim Compensation Administrator in preparations for the monthly Crime Victim Compensation Board meetings, creates electronic information packets for Board members and provides assistance during the meeting.
Performs clerical functions necessary to expedite the Crime Victim Compensation process; routine telephone and/or personal contact with crime victims and service providers to provide accurate and up-to-date information, to answer questions about Crime Victim Compensation, or to refer to other agencies and/or resources as appropriate.
Documents and distributes information for payment recovery through restitution.
Assists victims on the phone or in person who need help completing the Crime Victim Compensation application.
Explains program guidelines and makes referrals to agencies able to provide alternative assistance.
Assists with taking and preparing minutes of Crime Victim Compensation Board meetings.
Assists Victim/Witness Specialists, in providing support and information regarding the Crime Victims Compensation process and applications as needed.
Performs other related duties as assigned.
Minimum Requirements MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Two year college or technical school degree in computer science, business, or a related field with two (2) years of progressively responsible related work experience.
Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
Ability to: Use current office technology and equipment including computers and related software, principles and procedures of customer service, records management and basic accounting practices, inventory control, English usage, spelling, grammar and punctuation, general mathematics, business writing and report preparation, and spreadsheet applications.
Use computerized data entry equipment and various word processing and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary; Prepare and/or correct a variety of correspondence and applications with accuracy; Demonstrate professionalism, composure, and appropriate interpersonal skills during performance of tasks, duties and responsibilities that take place in this adversarial system.
This adversarial system includes contentious dealings (in person, by phone, electronically, or by written correspondence) with opposing counsel, upset individuals that may be defendants, victims, witnesses, law enforcement, or other members of the public, often resulting in mental and physical stresses.
Demonstrate professionalism, composure, and appropriate interpersonal skills in reviewing and/or discussing information pertaining to criminal cases.
These criminal cases require frequent exposure to assaults and murders, including, but not limited to, physical assaults, verbal abuse, sexual assaults (upon adults and children), and child abuse.
The discovery in the cases will also require frequent exposure to gruesome, disturbing, and/or sexually explicit photographs, images and recordings.
Perform multiple tasks while responding to interruptions; accurately perform data entry; learn and utilize various software applications; learn and apply department policies, procedures, laws and regulations; respond to requests and inquiries from the general public and internal staff; understand and carry out oral and written directions; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
Supplemental Information PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: This position requires standing, stooping, sitting, bending, twisting, and lifting up to 10 pounds.
Work is generally confined to a standard office environment.
The District Attorney's Office allows for an increase in pay based on the following factors: · A seniority system that rewards employees based on length of employment; · A merit system that rewards employees for exceptional job performance; · An incentive system that pays employees based on the quality of their work or the amount of work they perform; or · Education, training, or experience to the extent that they are reasonably related to the work in question.
This position is eligible for the following Mesa County benefits: Medical Dental Vision Retirement Paid Sick and Vacation Leave Life insurance Long term disability The 2022 Benefits Guide is located on the Mesa County Website under the Human Resources page under Quick Links.
You will click on Employee Benefits.
A newly hired employee is eligible for benefits starting the 1st of the month, following 30 days of employment.

• Phone : NA

• Location : 125 North Spruce Street, Grand Junction, CO

• Post ID: 9080305689


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